Bitget Addresses VOXEL Futures Glitch and Compensates Affected Traders

Bitget has taken swift action to compensate users affected by a trading glitch involving VOXEL/USDT perpetual contracts. The incident, which occurred on April 20, saw VOXEL’s price surge over 200% in just 30 minutes, making it the most traded asset on the platform at the time. The exchange has completed transaction rollbacks and account recoveries, and is now focusing on compensating impacted traders. Additionally, Bitget is conducting a secondary internal review in response to user complaints, underscoring its commitment to maintaining trust and transparency in its operations.

Bitget Compensates Traders After VOXEL Futures Glitch

Bitget has initiated compensation for users impacted by a trading glitch involving VOXEL/USDT perpetual contracts. The incident occurred on April 20 when VOXEL surged over 200% in just 30 minutes, making it the most traded asset on Bitget. Transaction rollbacks and account recoveries have been completed, and the exchange is now compensating affected users. Bitget is also conducting a secondary internal review in response to user complaints about incorrect fee deductions and inaccurate profit and loss calculations following the rollback.

Crypto Platform Partners with Football Star for Marketing Campaign

A crypto platform has launched a campaign featuring a Brazilian football star, drawing parallels between football strategy and crypto trading. The initiative aims to bridge the gap between crypto and the general public. Throughout April, a series of videos will showcase the star using Bitget’s trading tools to navigate market volatility with better insights and timing.